quality work. Window Universe clearly cares about their
customers and products"
Shaker Heights, OH
So here's something you won't see
from every window company in town. At Window Universe we've known for
a while that we were offering the best deal around. Now we're putting
it in writing.
What does this guarantee mean
Good question. It means we
guarantee that we will offer you the best value in town period.
Does this mean you're always
the absolute cheapest price?
Sorry Discount Debbie, it does
not. In this business there is always someone who borrowed their
uncle's hammer last night and is willing to "put some winders in for ya" for
a nickel less. That's not our business.
Our guarantee states that our
detailed and itemized written quote will offer a better value than any other
company as long as they are offering similar products with similar service.
That's why we offer a better value.
We do offer a full range of
products so if you want a budget minded proposal or the most energy
efficient windows on the market we have them for you and we have them at the
best value in town guaranteed.
Is there a lot of fine print?
No. There are basic
requirements like the company we are comparing must be a real company rather
than someone who works out of their pickup truck. They must have
insurance and they must stand behind their work with a warranty. It's
pretty simple stuff, but you might be surprised how many companies don't do
these simple things. Our reps all carry the complete 110% Highest
Value Guarantee and they'll be glad to explain how it works.
Another company told me the
neighborhood discount they were offering "tonight only" was the best deal I
would ever see for new windows. Is that true?
Absolutely not. They were
trying to trick you. We see this kind of manipulation all the time.
It sounds very convincing sometimes, but anytime there is a "only good
today" price it's a BAD deal!
We started offering the 110%
Highest Value Guarantee to help folks avoid just this kind of manipulation.
If anyone tells you that you must sign on the spot or you will never see a
deal that good again, just have them leave you with a quote and let them
know you're willing to risk it.
We'll save you money guaranteed
and we won't try to trick you. That's just an added bonus.
** Just keep in mind our
Highest Value Guarantee only applies to vinyl windows and sliding patio
doors. There is just too much variation in entry doors or wood windows
for this kind of thing to work out.